January 30, 2011

HOW TO: Land a Job at 9 Hot Startups


Today’s startups have the potential to become tomorrow’s legendary public offerings.

While still in their nascent stage today, startups such as Path, Instagram and Picplz hope to change the world through mobile photos; Foursquare has the same lofty goal for location. Others like Twilio or Invovler serve as powerful gateways helping others find their ways to bigger audiences and faster success, and Evernote is already on its way to becoming an indispensable memory aid.

Then there’s fledgling thingd, an early stage startup which aims to connect the digital and physical worlds through object tagging. And while we don’t quite know what hatchling startup Tasty Labs is up to, our expectations are high.

Several of these startups will define new territories in the mobile and social landscapes, and landing a job at one could be a career-changing, life-altering experience. Mashable talked to each of them for a look at what it takes to score a job at the hottest startups now hiring in San Francisco and New York.


1. thingd



Founder Joseph Einhorn at work in thingd's New York office. Photo by Dorothy Hong.

A wise person once predicted that 2011 would see the rise of object tagging. New York-based startup thingd could very well carry that trend with its line of products that index objects. One such product is its consumer-facing app thefancy.

Getting a job at this up-and-coming startup will be no simple feat, especially given that the startup is taking an organic approach to hiring. You won’t find a help wanted ad listed anywhere. Instead, Founder Joseph Einhorn would rather take a slower, more involved journey in finding new talent.

In case you can’t read between the lines, thingd wants to see what you’re made of first. An initial job inquiry via e-mail will be met with a response, and the startup is open to anyone for any role, but expect to be put to work before getting the job.

“We seek like-minded people — creative, technical and entrepreneurial — and rather than do a job interview, let’s find a way to work together first,” says Einhorn.

Einhorn tells the story of Joseph Wain, the Googler and Glyphish iPhone icon maker turned vice president of product for thingd, to drive home his point.

“We were building our iPhone application and we needed icons for our app. We learned about Glyphish, which is recognized as the best iPhone icon library. We were really impressed with the icons, so I sent them a note. ‘Them’ ended up being just him — Joe — and it turned out he liked our work, too.

We chatted a bit on Skype and developed a good rapport … It turned out that Joe was working right across the street from us at Google. His epic icons were just a side project that he used to work on at night in his spare time. So, he came over for lunch that same day and the rest is history. We began the recruitment process and eventually convinced him to leave a great job at Google to take a chance with us.”


2. Path



Path’s personal network may be the opposite of Twitter in terms of purpose, but this startup has big plans, big backers and big names all in the hopes of reinventing how people share memories on mobile phones.

The fast-iterating startup has released a slew of updates in recent weeks and is currently on a hiring spree. Open positions include Ruby on Rails studs, Java experts, iOS rockstars and Android engineers — a nice hint at what’s to come.

The personal network takes on a whole new meaning when considering some of the perks of operating inside this elite circle. Matt Van Horn, vice president of business development, describes his first visit to Path’s sky-high office as a star-studded affair. Apparently, Adrian Grenier, the start of Entourage who you may know as “Vince,” was actually hanging out with founder Dave Morin upon Van Horn’s arrival.

Name-dropping aside, Van Horn says Path is creating a great place to work. The office view alone, as seen above, is certainly something to appreciate. “We work hard to play hard,” he says. The play side of the business comes with an always-stocked beer fridge, free food, gym membership, transportation, health insurance and unlimited vacation.

Getting Path’s attention may take more than a personal approach. The startup is looking to recruit, hire and train what Van Horn calls “athletes” — individuals with raw talent who have the passion to be leaders of tomorrow. A hacker mentality is also a highly celebrated trait.


3. Twilio



With an API that powers more than 20,000 voice and SMS applications, including a slew of hot group texting apps, Twilio is poised to be one of most significant platform-as-a-service companies of our time.

The San Francisco-based startup occupies a brick and timber office at 1st and Folsom in SOMA, and has a cool $12 million in cash to hire the best engineers, sales people and product managers the city has to offer. But getting a job a Twilio takes more than talent — it takes action.

“We’re looking for ‘doers’ who take initiative and get stuff done,” says CEO and co-founder Jeff Lawson. “We want someone who will wrangle a bull by its horns and figure it out.”

A hint to would-be staffers: Lawson literally means figure it out. Hopefuls, even non-engineers, will need to build their own Twilio application to get the company to take notice. The startup’s current office manager built a Twilio phone application to serve as her resume, for instance. Lawson called into a phone number and was greeted with a menu of resume options — press one to listen to my experience, press seven to speak to a reference, and so forth.

Lawson also recommends candidates submit cover letters that show off their personalities. Of course, Twilio is looking for new hires that match their criteria, but humbleness, attention to detail and talent are also key factors.

Should you make it through Twilio’s doors, you can expect both the expected — like health insurance — and the unexpected, by way of job benefits and perks. Every Wednesday night, Twillio hosts a company dinner with a featured speaker. The startup also brings in lunch three days a week and gifts new employees with Kindles and a $30 per month Kindle Store allowance.


4. Picplz



Dalton Caldwell captivates the Startup School crowd. Photo by Robert Scoble.

There is no hotter niche than mobile photo sharing, and the cross-platform service Picplz is poised for a big 2011. The Mixed Media Labs product, founded by Dalton Caldwell and backed by Andreessen Horowitz, has started the new year off with a bevy of feature additions — there’s something new nearly every week.

If you’re asking for a job at Picplz, you should plz be someone with a technical background and a penchant for Hacker News.

“It’s a really special community of people and the intelligence, attitude and level of sophistication of those folks never ceases to impress me,” says Caldwell of the Hacker News community.

Hacker News cred may get applicants one foot in the door, but to land one of the available software engineer, designer or product manager positions, candidates need to have something tangible to show.

“An engineer could point to their Github account to show interesting open-source projects they have done. A designer could point us to things they have designed or their Dribble account. A product manager could make specific suggestions or ideas for Picplz, or could point out their personal blog. The underlying thing is that the folks that really stand out from the crowd are people that are more than just a submitted resume,” says Caldwell.

New hires at Picplz will find themselves with a $5,000 budget for hardware that they can use to spring for high-end equipment, a perfect perk for the techies the startup hopes to attract. The startup’s office space also features a “one-cup-at-a-time” coffee maker, healthy snacks, drinks and fresh organic fruit, according to Caldwell.


5. Tasty Labs



There’s still little to know about this super stealth social software startup, but with a founder like Joshua Schachter of Delicious fame and the en vogue firm Andressen Horowitz backing it, Tasty Labs sounds like a mouth-watering opportunity for ingĂ©nue talent looking for a breakout moment.

Specifically, Schachter tells us he’s interested in frontend developers with Javascript, HTML and Python skills, also possessing a strong product sense. Candidates should enjoy building prototypes quickly, he says. Tasty Labs is also on the lookout for backend developers and UX wizards that are either project management or engineering-oriented.

“We like people that have published personal projects. We love engineers that have code samples available. We like people that blog interesting things,” says Schachter.

Tasty Labs will soon be graduating out of its Palo Alto office space, pictured above, in favor of a Mountain View headquarters. The young and hungry startup is still defining its company perks, which means new hires will likely have a big say in the matter — a perk in its own right.

“People want smart coworkers, a small team, a great environment, and interesting projects to work on. That’s what we are,” says Schachter.


6. Involver



Social marketing platform Involver has money in the bank, a new programming language for Facebook and a close-knit relationship with the world’s largest social network. Last year, Involver grew from six people to more than 60 team members and now occupies a colorful, dog-friendly space in downtown San Francisco.

The startup is looking for both engineers and sales people, and just recently started a search for “Sales Engineers” with technology know-how and proven business savvy.

At Involver, new hires can expect a more traditional smorgasbord of benefits including full health, dental and vision coverage, as well as 20 days of paid time off and ten paid holidays. Startup-style, the growing company also touts field trips to trampoline parks, bowling alley excursions and onsite massages. Employees can also expect a stocked fridge and “Bagel Wednesdays.”

Involver wants well-rounded types, so prospects should have an array of social profiles — including public Twitter and Facebook accounts — and are better off knowing someone already employed at the company. Candidates will also want to have a strong understanding of the company and the industry at large.

“Don’t be afraid to create a business proposal for a new initiative or a campaign concept or even a light prototype, and bring that with you to the interview,” recommends Jasha Kaykas-Wolff, vice president of marketing at Involver.


7. Evernote



Fresh off Mac App Store success, Evernote’s note-taking platform is more popular than ever. The two-and-half year-old startup is hiring at a feverish pace — one new hire a week — to keep up with demand.

“Our goal in 2011 is to add some serious functionality and polish to every single version of Evernote. To get there, we’re going to need amazing engineers, product managers, QA, and UX/UI designers for our desktop, mobile and web versions,” according to marketing head Andrew Sinkov.

Specifically, Evernote is on an immediate quest for an iOS engineer, senior web application engineer, user experience designer and graphic designer for its Mountain View headquarters. The startup expects candidates to have strong portfolios, and seeks talented problem-solvers.

Being a bit more mature in stature than the other startups on this list, Evernote is less flashy and more focused in its company culture, apart from the office robot, of course. “What we do have is a very positive and collaborative atmosphere. It’s an open office and we encourage conversation and interaction,” says Sinkov.

Still, it has its perks. All commuting employees are issued Caltrain passes and the startup has lunch delivered every day from local restaurants.


8. Foursquare



The mayor of location-based mobile gaming applications, Foursquare is growing rapidly, quickly becoming a substantial influencer of location-driven behavior and has a bevy of big brands hitching a ride to social relevancy through its service.

After most recently overhauling its iPhone and Android apps with photos and comments, Foursquare is searching for superstar iPhone and Android developers to work in its New York or San Francisco offices.

“In terms of requirements, we’re looking for engineers that are comfortable in a very fast-paced, challenging, fluid environment,” says co-founder Naveen Selvadurai. “They need to be self-motivated and willing to bring a fun, creative approach to their work.”

Foursquare is all about the game of location, but newbies should expect to be thrown into the fire almost immediately. “Candidates we hire need to be able to get up to speed quickly so they can start cranking out high quality work shortly after joining us,” says Selvadurai.

The startup has been receptive to creative, unusual and aggressive tactics. Marketing manager Anna Frenkel coordinated the first ever Foursquare Day party, a big gesture that caught Dennis Crowley’s attention and landed Anna a gig. New community manager Nina Yiamsamatha stood out when she turned in a resume that was laid out like a Foursquare history page.

And Tristan Walker, director of business development, hounded Crowley daily via e-mail for a job in the summer of 2009. Here’s how that story played out, according to a Foursquare rep:

Finally, Dennis asked him if he was ever in NYC so he could come in for a meeting — Tristan told him he’d be in NYC that weekend and booked a flight that night. When he came in to meet with Dennis, Tristan told Dennis he’d sign up 100 local businesses in a month and shared some of his ideas for working with larger partners and redefining loyalty. He hit 100 businesses in a couple of weeks, and by month’s end he’d signed up 250 businesses and Dennis agreed to give him a job as Foursquare’s first business development employee.

Play is built-in to the work experience, naturally. Selvadurai speaks of a passionate group of team members who work hard and play hard. “Everyone’s extremely excited about all of the stuff we’re building and being surrounded by that type of energy is addictive,” he says.

Perks of the job include full health, vision and dental coverage, a 401k plan, pre-tax transit benefits, flexible hours and vacation, gym-fee reimbursement, snacks, lunches and all the free Foursquare schwag imaginable.


9. Instagram



A healthy rivalry has been brewing between mobile photo sharing competitors Picplz and Instagram. The latter has made an arguably louder splash, attracting one million iPhone app users in just 10 weeks and recently introducing a brand-friendly hashtag feature.

Following a recent move to Twitter’s original office in the South Park area of San Francisco, Instagram is “looking for an engineer to help build the next biggest social company in mobile,” says co-founder Kevin Systrom. “We’re passionate about creating products that let people tell their stories on the go through photos, and we’re looking for people who want to solve some of social’s biggest technology hurdles as we grow and scale the service.”

Forget about Ivy League degrees or stellar GPAs — Instagram wants engineers who can build “kick ass” software and possess a tangible passion for the product and its potential.

New hires will join a four-man team and play a significant, family-member role in defining Instagram’s company culture, they’ll also get to take home a “chunk of a fast-growing and immensely popular company,” says Systrom.

The office touts a new Italian coffee machine, Apple Cinema Displays, Macbook Airs and other gadgetry that makes the workspace just as drool-worthy as the product.


Startup Job Listings


Every week we put out a list of social media and web job opportunities. While we post a huge range of job listings, we’ve selected some of the top startup job opportunities from the past two weeks to get you started. Happy hunting!

January 18, 2011

Facebook Paid $8.5 Million to Acquire Fb.com


How much money did Facebook fork over when it acquired Fb.com last year? A cool $8.5 million, more than 42 times the amount the company originally paid for Facebook.com.

In November, it was revealed that Facebook was launching a revamped version of Messages. It combined SMS, messaging, chat and e-mail into one interface, although Mark Zuckerberg repeatedly iterated that, “It’s not e-mail.”

One feature of the new Facebook Messages is that it assigns you a personalized Facebook.com e-mail address. If a friend sends a message to your Facebook e-mail, you will receive it in your Facebook Inbox. Unfortunately, Facebook’s employees were using the Facebook.com domain for their e-mails already, so they had to switch to another domain, which is why Facebook needed to buy Fb.com in the first place.

Facebook acquired the domain sometime last year from the American Farm Bureau Federation, which uses fb.org as its primary domain. At its annual meeting in Atlanta, the non-profit revealed that it earned $8.5 million on the sale of fb.com, according to Reuters.

The last high-profile domain purchase by Facebook was for Facebook.com, all the way back when it was known as TheFacebook. The company paid $200,000 in August 2005 to acquire the domain, 42.5 times less than what Facebook spent to acquire fb.com. While the Facebook.com purchase was expensive for the company back then, it’s an investment that has clearly paid off. The company is obviously hoping that fb.com will also pay off.

Are We Too Obsessed With Facebook? [INFOGRAPHIC]

Facebook profiles are like belly buttons: Everybody’s got one.

Perhaps that statement’s still a bit of an exaggeration, but by the numbers, we (that is, Internet users around the globe) are becoming more obsessed with Facebook by the day.

One out of every 13 Earthlings and three out of four Americans is on Facebook, and one out of 26 signs into Facebook on a daily basis.

We could rattle off stats like that until the cows come home, but instead, we’d like to show you this fascinating infographic from SocialHype and OnlineSchools.org.

Here, in a visual nutshell, are some highlights about Facebook usage, 2010 trends, adoption numbers and a great deal more.

Take a good look at this information (or click here for the full-size version), and in the comments, let us know what you think about our global fascination with Facebook. Is Facebook an amazing connective medium? A plague that preys on the easily addicted? A little bit of both, or something else entirely?

Header image courtesy of Flickr, tsevis.

Participation in Real-Time Social Media Increased 20% in 2010

Social media consultancy Trendstream released a report Tuesday that suggests participation in the social web is shifting from a place to create personal content to a place to share professional content in real time.

The report is part of an ongoing web study called the Global Web Index, which surveyed a total of 51,000 consumers globally at three points between July 2009 and September 2010.

During this time period, the number of people who reported participating in static online conversations decreased. Blog writing declined by 4%, and forum participation decreased by 11%. Participation in real-time social networks and microblogs, however, both grew by 20%.

Platforms like Twitter and Tumblr arrived a bit later than social networks like Facebook; although the two groups of real-time social media are growing at a similar rate, social networks still dominate the real-time social web. The percentage of consumers who said they updated their social network profiles daily was twice the percentage that said they updated their microblog. And while more than half of participants in the study said they had ever updated their profiles on a social network, only 29% reported ever using a microblog.

As the relatively new concept of microblogging evolves, it is becoming more about sharing professional content rather than creating personal content. The number of people who said they linked to news stories and the number that posted updates about a particular product on their microblogs both increased by more than 10% this year, but people who posted updates about personal photos decreased 5%.

This shift is also reflected in the design of popular social media platforms. Twitter now asks “What’s happening?” rather than “How are you doing?” Facebook, which becomes more microblog-like with every redesign, has removed the “username is” preface from its status updates.

The potential for social media — which the surveys found has about a 50% participation rate in even the least engaged markets — lies not in expansion but in the direction it grows. If social media continues to become focused on real-time conversations around professional content, it could become a more powerful distribution channel than print, television, radio or static web pages ever were.

Inside the Social Media Campaign for the 2011 Grammy Awards

Co-written by Christina Warren

The 53rd Annual Grammy Awards are just around the proverbial corner, and to herald their arrival, the Recording Academy is busting out with an innovative social media campaign involving geolocation, mobile, web, social media and even augmented reality.

This year’s campaign, dubbed Music Is Life Is Music — a joint effort between the Academy and the creative team at TBWA\Chiat\Day — centers around the idea that everyone has a musical journey with memories tied to certain songs and locations.

Mashable had the chance to speak with the Recording Academy and Chiat Day about the campaign, the use of social media and mobile technologies, and the potential beyond the award ceremony itself.


Building on Last Year’s Success




Last year, the Grammy Awards used social media as the basis of the “We’re All Fans” campaign. Television spots were created using fan-generated YouTube performances to celebrate a nominated artist. A website, WereAllFans.com, was also created, using real-time content from Twitter, Facebook, YouTube and Flickr to build out a “living” composition of an artist or group.

How successful was this first brush with social media? Well, ratings were up 35% over 2009, and we’re sure social media and its role in the campaign and the award show itself played a part.

For 2011, the goal is to make the campaign more interactive. Whereas last year’s campaign used user-generated content, the experience was more passive. Yes, fans could view real-time updates being shared by others related to an artist or band, but directly contributing to that data in a tangible way just wasn’t possible.

Music Is Life Is Music is the natural evolution of “We Are Fans.” Rather than simply aggregating relevant content into a viewable stream, users can follow the musical journey of their favorite artists and share their own musical histograms.


The Campaign



The Academy and Co. kicked off Music Is Life Is Music with a Foursquare-esque app called the MusicMapper on both iPhone [iTunes link] and Android platforms. The app, which is a mashup of Google Maps, SimpleGeo (for the location-based API) and music subscription service Rdio, allows users to tag locations on a map of their current city with songs and notes.

For example, say you saw your favorite band play for the first time on your birthday at that old movie palace in town, and middway through the set you caught the drummer’s sweaty tank top — by searching for that location via MusicMapper, you can drop a virtual pin of the map, and tag that location with the aforementioned story and a track by the artist in question, pulled from Rdio. You can also share your tag via Twitter and Facebook.

The app also integrates Flickr and Foursquare data, highlighting concert venues via Foursquare, and using Flickr to add photos of local artists and nearby venues to augment the experience.

The app — which has been spreading through the Grammy network and picking up steam among interested artists — also has an accompanying microsite called Music Is Life Is Music that allows you to tag any location you like (using the mobile app, you can only search for addresses and tag your current location). It also features a timeline view where you can scroll through all the tags by other users, as well as your own tags and those of featured artists.

The Academy has selected several artists to track their musical journeys, which are demarcated on the map by special markers. Eminem — who the Academy and Chiat Day feel has an especially unique musical journey — is one of those chosen musicians, as you can see in the promo video below.

And that’s not all, folks, the Grammy crew has dreamed up a stage two for Music Is Life Is Music, which should be kicking off today/early next week. The app will now feature a QR code reader, which can be used to unlock exclusive Grammy content via codes on all print material and outdoor advertisements — all content will be specific to your location, as determined by SimpleGeo.

The content in question includes Grammy performances from the past, which is cool because the Academy very rarely releases full performances. Eight full performances will be available within the app, and the Academy was nice enough to let Mashable know about three of them:

  • Ricky Martin – “La Copa De La Vida (Cup of Life)” from 1999. This is the performance that introduced Martin to American audiences and served as the catalyst for what would become the Latin-pop explosion of 1999.

  • Radiohead – “15 Step” Radiohead at the Grammy Awards? In 2009 it happened and was spectacular.

  • Mary J Blige – “No More Drama” Blige’s stirring performance at the 2002 Grammy Awards still gives us chills.

The app will also feature an augmented reality view, which, using the phone’s camera, allows users to see all the tags associated with a space when they enter said space — so, if you were to visit the old movie palace once more, you would be presented with all the other tags associated with the location.

If you’re a music lover, this is a highly addictive app that really plays upon a concept explicated by College Humor’s CEO Ricky Van Veen at the Mashable Media Summit: Documentation is the new hot.

In addition to taking part in an experience, we’re becoming increasingly enamored of documenting those experiences in the moment. This concept is even more relevant for music fans — you know, the folks who compulsively hoard concert tickets, blurry cellphone snaps of their favorite bands and sweaty tank tops thrown into the crowd by their favorite drummers.


MusicMapper: More Than Just a Tie-in App


Having a mobile application at the center of a promotional campaign isn’t especially novel in 2011. What makes the MusicMapper app and experience innovative — and we think unique — is that it is a concept and an execution that could easily be useful and fun, even if completely unconnected to the Grammy Awards.

There is certainly no shortage of music apps available for the iPhone or Android — and many of these apps strive to be social in some way. What makes MusicMapper special is that it works, and it feels natural. Tagging a location with a song and adding a comment is the sort of thing that just makes sense. Not only is the process addictive, finding and reading the musical memories from other artists or music fans is a pretty cool experience.

Furthermore, the ability to play back one’s music journey is kind of like stepping into an aural time capsule. The combination of memory and music can conjure up some genuine emotions — just as Arcade Fire did with its groundbreaking music video for “We Used to Wait,” a.k.a “The Wilderness Downtown.”

MusicMapper unlocks the promise that music startups like Flowd have failed to fully execute (Refresher: Flowd is a new mobile social network for musicians and bands), partly because it has users pre-baked into the ecosystem at launch — i.e. Grammy artists.

Flowd et al. don’t have that advantage, given that they’re startups that lack the clout carried by a massive awards show like the Grammys. Yes, it is a branded app in a sense, but it’s also a damn good app.

Lest you think that MusicMapper will fade into obscurity after the last trophy is handed out, Academy CMO Evan Greene tells us he hopes to keep MusicMapper alive beyond the show.

We hope that’s the case, because with a little more polish, we could really see MusicMapper catching on.

The 53rd Annual GRAMMY Awards will take place in Los Angeles at Staples Center on Sunday, February 13, and will air live on the CBS Television Network from 8 to 11:30 p.m. (ET/PT).


Side Note


We’d also like to point out that partnering with Rdio was a nice touch. As we’ve noted before, the streaming music subscription space (while burgeoning) is not exactly a slam-dunk when it comes to profitability.

Still, partnerships like these — which include Rhapsody’s integration with MTV’s Music Meter — could serve propel such services toward success.

Zuckerberg Named One of 10 Worst-Dressed Men [PICS]

Time magazine coverboy and billionaire Facebook CEO Mark Zuckerberg has been named one of the 10 worst-dressed guys of 2010 by Esquire magazine.

When Esquire was putting together its “2010 Celebrity Style Hall of Shame” list, it didn’t have to look far in the tech world to find plenty of candidates. Mark was easy prey to Esquire‘s critical eye, given his high profile and simple wardrobe.

What’s the matter with the way he dresses, anyway? We don’t mind that casual look, and if a billionaire CEO has a closet full of exactly the same shirt and pants (we’re looking at you, Steve Jobs), who are we to say he can’t wear them? It makes him comfortable, and after all, getting away with wearing a T-shirt to a black-tie event means you’re one powerful dude.

All this attention to Mark’s wardrobe made us want to look for visual evidence. So here’s a gallery of the various outfits he’s been spotted wearing. You might be surprised at the subtle variation in his attire, contrary to the belief that he always wears the same thing:

North Face Sweatshirt



4/27/09: The zippered sweatshirt is a perennial fave. Image courtesy of Flickr/Silverisdead

Adidas Sandals

You'll often see these sandals on Zuckerberg. Image courtesy Startup School

A Tie?


A gold tie goes with that North Face sweatshirt, doesn't it?

Image courtesy of Flickr/Robert Scoble

The Uniform




11/15/10: This is Mark's favorite getup. The T-shirt, the jeans.

Image courtesy of Flickr/Robert Scoble

T-Shirt



9/18/09: There's that T-Shirt again. This shot was taken by Mashable's own Jolie O'Dell.

Image courtesy of Flickr/Jolie O'Dell

Stay Fresh


9/1/2007: Mark seems happy in his Arm & Hammer Baking Soda T-Shirt

Image courtesy of Scott Beale/Laughing Squid

Hoodie


Even if he's getting a bit warm, the hoodie's zipped up. He'll take it off if asked, though, and there's a special Facebook 'illuminati' design inside.

Image courtesy of Flickr/Jolie O'Dell

The Facebook Illuminati




This is the design stitched inside that sweatshirt.

According to SF Weekly, here's what it means:

  • The bi-directional arrows indicate that each part generates inbound and outbound sharing;

  • The labels on the arrows -- GRAPH, here represented by the 'friend requests' icon, STREAM, represented by the 'messages' icon and PLATFORM, represented by the 'notifications' icon -- represent the three prongs of Facebook's strategy for 2010, as revealed at F8 conference;

  • The blue ring is the interface or Facebook's wall around user data --
    the permeability of which remains a major point of controversy;

  • The motto on the upper half of the blue ring,'Making the world more open and connected' is, according to Zuckerberg, Facebook's obviously unofficial 'Mission Statement.'
Images courtesy of SF Weekly

Chillin'



Shoes optional. But check out the wardrobe variation: a brown sweatshirt.

Image courtesy of KoolBollywood

Shorts



Well, at least these boxers look comfortable.

Image courtesy of Fame/Zimbio

Even on 60 Minutes



There's that T-Shirt again. Maybe Leslie Stahl wanted to see Mark in his native element.

Image courtesy of 60 Minutes/Fashion Blog

[Via Huffington Post]

A Guide to Kickstarter & Crowd Funding [INFOGRAPHIC]

Kickstarter is one of the most visible companies in the burgeoning crowd funding space — if not the only player in the game — thanks to projects like the iPod nano watch kit.

And now, the teams at ZippyCart and Killer Infographics have put together an excellent diagram showing off the science of crowd funding.

The infographic serves not only as a guide of sorts to the Kickstarter process, but also as a history of crowd funding as we know it.




Click to enlarge


What do you think of crowd funding? Have you supported any projects on Kickstarter or other services? Would you consider using Kickstarter for your own creative endeavors?


[Via: ZippyCart]

Facebook’s Ad Revenue Hit $1.86B for 2010

According to recently released figures from eMarketer, Facebook‘s revenue for advertising alone — which excludes revenue for virtual currencies and other sources — came to an astonishing $1.86 billion for all of last year. Not bad for a web startup that’s yet to see its seventh birthday.

As we reported last month, Facebook was on track to reach the $2 billion mark for revenue in 2010. When other revenue streams are counted along with ad revenue, it’s easy to imagine that the $2 billion revenue was achieved and possibly exceeded in the past year.

As users spend more and more on Facebook Credits, which got an extensive roll-out through online and brick-and-mortar retailers throughout 2010, the virtual currency is likely accounting for an increasing amount on Facebook’s balance sheets. After all, Facebook collects around 33 cents on the dollar for Credits spent within the Facebook ecosystem of apps and games — games that grow more popular with each iteration.

As for the ads, Facebook’s serving more than 50 billion display ads per month and was on track to serve 1 trillion display ads for the year.

And the company isn’t satisfied with tried-and-true display ads served on the basis of user behavior and data, either; it’s experimenting with local deals, crossing the line in the sand that lies between it and companies like Google, Groupon, Foursquare and other companies with an interest in location-based advertising.

In an interview with AdAge, eMarketer analyst Debra Williamson said that around 60% of Facebook’s 2010 ad revenue came from SMBs and that 60% of Facebook’s ad dollars came through its self-serve ad platform. Around $740 million of Facebook’s revenue in 2010 came from major brands such as Procter & Gamble or Coca-Cola.

All told, Williamson said Facebook alone accounted for 5% of all online ad spend in 2010; she expects that number to rise to 8% in 2011.

As Facebook continues its rather meteoric ascent as an ad medium, ever more urgency is put into the question, “But does that make Facebook a $50 billion company?”

HOW TO: Build a Social Media Education Program for Your Company

The Social Media Marketing Series is supported by Webtrends Facebook Analytics, which provides comprehensive tracking and measurement solutions to help you maximize your ROI. To keep up with Webtrends Social products, follow its blog.

In the past few years, businesses have increasingly dedicated resources to creating social media strategies in hopes of boosting site traffic, sales and brand engagement.

Joining social networks like Facebook, Twitter and YouTube, companies have struggled to create unique user experiences and provide value for followers, while also meeting management expectations and program goals.

The biggest social media challenge for businesses in 2011 will be to rethink their social media strategies to make them sustainable and scalable. We spoke to representatives at Dell, Intel and Constant Contact to discuss how building social media training programs has helped their companies do just that. Read on for their top tips.

1. Choose the Decision-Making Team

Before getting started, it is important to recruit a core team to plan, execute and maintain the social media training program.

While the composition of the team may vary from organization to organization, it should include at least one social media strategist, tasked with managing the company’s overall social media strategy, which includes the social media education program.

The social media strategist then works with the existing corporate training group within the organization to pull in the appropriate resources. “Social media training shouldn’t be separated from existing corporate education,” Altimeter Group’s Jeremiah Owyang told Mashable, stressing that all on-boarding and ongoing training should be tightly integrated and housed in one location.

Steve Pratt, director of employee training and development at Constant Contact, agrees that integration is key. New hires at Constant Contact typically complete three weeks of on-boarding training to learn about the company’s history, culture and systems. During that time, new hires also receive an overview of social media. Employees can then take more social media courses as they are offered.

Beyond the strategist and training group, other key team members could come from the following areas within a company:


  • Marketing: To keep company messaging consistent

  • Legal: To review social media policies and guidelines

  • Product: To integrate current company offerings into the training

  • Web Development: To create an online portal for training assets

While some organizations will find all the human capital they need to develop a program internally, others will find it necessary to pull external experts to help put the pieces together. In either case, it could be helpful to assemble a board of social media advisors who have previously set up education programs — their tips and best practices could save your organization a lot of time.



2. Ask Questions and Set Goals


Once a team is formed, begin setting program goals by first understanding the organization’s needs. For starters, here a few questions that should be answered:

  1. What is our overall social media strategy, and where does the education program fit within it?

  2. Where does social media training fit within our current education offerings?

  3. How can we make this program scalable globally and across business units?

  4. Which employees and business units should we focus on training?

  5. Will courses be mandatory for some or all employees, or will all courses be optional to everyone?

  6. Will we offer in-person or online courses, or both? And who will teach them?

  7. How will we develop the curriculum? And what skills do we want employees to hone?

  8. What types of materials should we develop for the program?

  9. Where will the training assets be housed?

  10. How will we build a collaborative community among social media trainees?

After assessing the company’s needs from social media, you’ll have a better understanding of the goals for the program.

Intel’s social media strategist, Ekaterina Walter, told Mashable that some of the company’s original goals for its Digital IQ training program were to raise awareness for its social media guidelines, help employees understand social media, ease management concerns about the possible risks of social media, and increase employee participation in the medium through empowerment. Furthermore, the company focuses on training its 5,000 customer-facing marketing and sales representatives, who complete a set of mandatory courses and also choose a number of electives to suit their interests. But with 80,000 total employees, Intel offers all of its courses to anyone who wants to participate in social media on behalf of Intel — in fact, training is mandatory for those who do.


3. Benchmark Employees




A sample question from Constant Contact’s assessment quiz

Some organizations distinguish between social media fluency levels, while others don’t. Whether you plan to offer a variety of course levels or just one track for everyone, figure out where your employees stand. Benchmarking employees enables companies to develop relevant courses that fit their employees’ needs.

At Intel, employees take a Digital IQ quiz that places them at one of four levels: 100, 200, 300 or 400, just like university course tracks. For highly trained social media practitioners, Intel also offers 500 level courses. As new employees become interested in social media, they take the quiz and are placed at the appropriate level.

Another strategy is to use a company-wide survey to determine the program’s curriculum. Constant Contact sent out a one-time quiz to all employees to determine what courses needed to be offered. Pratt explained Constant Contact’s needs assessment strategy:


“We met with managers and leaders from across the organization and tried to understand the unique needs of their teams — the people in engineering and product strategy may have different needs than our front-line employees in sales and support. On an individual basis, we sent out an online survey, or quiz, to get a benchmark before we did any training to see what people know about social media tools.”


4. Set the Curriculum and Refresh Often





A screenshot from Constant Contact’s introductory e-course on social media marketing

The curriculum of a social media education program depends on the goal-planning and benchmarking that take place early on in the development process, but here are a few ideas to get you started.

At Constant Contact, users take a 20-minute e-learning course prior to attending in-person courses. The e-learning course covers the basics of Facebook, Twitter and LinkedIn, and is meant to “give people a baseline of knowledge before they come into class,” explained Pratt. A sample screen of the course is pictured above. After taking the e-learning course, users attend instructor-led classes that last 90 minutes to two hours and include “demonstrations of some of the key tools and functionalities, hands-on activities where people get a chance to practice with the help of a facilitator, and customer case studies,” said Pratt.

Liz Bullock, who leads Dell’s Social Media and Communities (SMaC) University, explained Dell’s social media education program. “In the first class that we offer, we roll up our social media policy into five principles — that way, it’s very easy for employees to understand it and quickly grasp what they need to do, the rules, and the best items for engaging with customers,” said Bullock. After employees complete that course, they move onto strategy-based courses that focus on how to use specific social media platforms. In those classes, Dell subject matter experts share their best practices and tips for engaging with users on each platform; classes are highly scenario-based with lots of actual case studies that enable employees to think through how they would act in certain situations.



A screenshot of Intel’s Digital IQ training portal home screen

Intel’s program begins with an introductory course on why social media is important for the company and at large, and then spans a broad range of level-specific topics in more than 60 online courses. Depending on an employee’s level as determined by the Digital IQ quiz, they are assigned two to eight mandatory courses. Above and beyond those courses, they can choose electives that pertain to their interests. Walter noted that people often complete many more courses than are assigned to them out of pure enthusiasm to improve. To date, Intel has trained nearly 2,000 Social Media Practitioners (SMPs) and nearly 20,000 Digital IQ courses have been completed in total.

Social media platforms and best practices change daily — remember to update materials as functionalities and community standards evolve.


5. House Training Materials Centrally



Based on the curriculum, the next step is to create training materials that add value to the courses. Materials could include e-learning courses, PowerPoint presentations, handouts, quizzes, case studies, white papers, videos, transcripts, newsletters, playbooks and other supplemental resources.

All training materials should be housed in one central location — in most cases, housing them on the company intranet is a great option. If employees are active on internal blogs and communities, a social media blog or community page is a great resource. For example, Intel fosters an internal “Social Media at Intel” community, in which employees can find all social media training resources and the latest social media news.

Likewise, Dell stores all of its social media training documents on its intranet and uses Salesforce’s collaboration tool, Chatter, to facilitate conversation in a “group” of employees who have taken the training. Employees visit the group to post social media stories, ask questions of the SMaC team and give feedback about the training.


6. Get the Word Out





Christopher Barger, head of social media at General Motors and unconference panelist, examines the crowd-sourced agenda board at Dell’s SMaC Unconference in Austin

Creating an education program is just the start — getting employees excited about and enrolled in social media training is the next step. Use the usual outlets, including e-mail announcements, quarterly updates and flyers for starters, to get the word out, but also consider other non-traditional options.

Dell is big on having unconferences to kick off regional social media efforts. Since founding its SMaC University program in July 2010, Dell has kicked off three unconferences in Austin, London and Xiamen, China, and has trained more than 5,000 employees through the university. For its unconferences, Dell invites outside experts to join its employees, who set the agenda at the start of the event, based on what they want to discuss and learn about social media.


Conclusion


Creating a social media education program involves many people with varying skills, a solid strategy and a lot of buy-in. While we didn’t discuss it in detail above, all of our sources agreed that one of the most important steps to getting started is to have all the necessary approvals from above. Focus on scalability, sustainability and attainable goals, and your training program should be well on its way.

If you’ve already begun building a social media education program at your company, let us know what tips you’d add on to this list in the comments below.


Series Supported by Webtrends



The Social Media Marketing Series is supported by Webtrends Facebook Analytics, which provides comprehensive tracking and measurement solutions to help you maximize your ROI. To keep up with Webtrends Social products, follow its blog.


More Social Media Marketing Resources from Mashable:



- Social Media Marketing: 5 Lessons From Business Leaders Who Get It

- Top 5 Enterprises Using Social Media

- Social Media Success: 5 Lessons From In-House Corporate Teams

- 5 Big Social Media Questions from Small Business Owners

- How Businesses Are Unleashing Their Employees’ Social Media Potential



Images courtesy of Flickr, rishibando, Dell, Constant Contact

Social Networks To Capture 11% of Online Ad Spending in 2011 [STATS]


U.S. marketers will spend $3.08 billion to advertise on social networking sites this year, according to new estimates from eMarketer.

That’s a 55% increase over the $1.99 billion U.S. advertisers reportedly spent on social networking sites in 2010, and nearly 11% of what they are expected to spend on all online advertising in the U.S. in 2011, eMarketer says.

Worldwide spending on social networks is expected to rise 71.6% to $5.97 billion, approximately 8.7% of the total amount advertisers are predicted to spend online in 2011.

And which social network is poised to take the biggest slice of those ad dollars? You guessed it: Facebook.

eMarketer expects that advertisers will spend $4 billion on the social networking giant this year, $2.19 billion of which will come from U.S. advertisers. That’s more than double the amount ($1.86 billion) Facebook pulled in in 2010.

“2010 was the year that Facebook firmly established itself as a major force not only in social network advertising but all of online advertising,” said Debra Aho Williamson, principal analyst at eMarketer. “In 2011, its global presence is something multinational advertisers can’t ignore.”

It could even surpass these estimates if it’s able to increase its global user base and pull in more revenue per user, she said.

Images courtesy of Flickr, Dell, Constant Contact

Twitter + Random Acts of Kindness = A Successful Social Campaign

The Behind the Social Media Campaign Series is supported by Oneupweb, an agency specializing in search marketing, social media and design for mid-to-enterprise level brands. Keep up with Oneupweb through its blog and monthly newsletter.

Running out of cereal is usually a problem that one must face on his own. But when David Berkowitz awoke to the dilemma one morning this October, he got some support from an unexpected source. After reading a tweet about his irritation, Edge Shave Gel sent him enough cereal that it should be a very long time before he runs out again.

“I’m still eating the cereal they sent me, so the positive brand association continues,” says Berkowitz.

Since September, 234 people have benefited from similar random acts of kindness from the @EdgeShaveZone Twitter account. As part of Edge’s Anti-Irritation Campaign, a team of two devotes its full-time efforts to seeking, responding to, and relieving irritation across Twitter, much of which is conveyed using Edge’s #soirritating hashtag. The team has given out everything from iPads and computers to megaphones and dancing panda YouTube videos in their efforts to “solve irritation.” One woman tweeted that she had voices in her head that were speaking in Spanish — Edge responded with the gift of a Spanish/English dictionary.

In about three months, @EdgeShaveZone has gathered about 1,500 followers, the #soirritating hashtag has been used about 6,800 times, and attention from numerous media outlets has contributed to mounting buzz — all of which likely contributed to Edge’s decision to continue the campaign throughout 2011. Mashable recently spoke with the team at Edelman Digital, that runs the campaign, about the factors that have contributed to its success.

Using Twitter, Not Changing Twitter


Twitter_prof


When was the last time you used Twitter to rave about a product you use every day? Most of us do that quite often. Designing a Twitter campaign that both promotes a brand effectively and fits the platform can be challenging. Instead of trying to change the way that people use the platform, the #soirritating campaign builds on top of what Twitter users are already doing: complaining.

“We picked Twitter because we noticed that a truth about Twitter was that people were always talking about how irritated they were about things, and we have a product that matched that truth, which was anti-irritation, so that was a good place for us,” says Katie Facada, the copywriter who composes tweets for @EdgeShaveZone.

Getting the Word Out



Edelman’s traditional PR agency handled media outreach to help spread the word about Edge’s random acts of kindness, but they also tried a unique angle. They asked popular humor blog someecards to design cartoons that promoted the campaign.

Another strategy in getting the word out was to solve irritations even before people picked up the #soirritating hashtag. The team set up Hootsuite to scan Twitter for its most irritated tweeters and surprised them by offering solutions. As people started becoming more familiar with the campaign and following @EdgeShaveZone, the team could respond to requests or tweet out timely conversation topics like “What Halloween candy is #soirritating?” (Orange foam peanuts, clearly.)

Becoming a Personality




When someone tweeted it was #soirritating that they had no Microsoft Surface, @EdgeShaveZone used this photo to explain that the team was in the middle of a game on the Microsoft Surface that happened to be in the lobby and wouldn’t be able to send it.

Nobody wants to converse with a marketing bot. And Edge made significant efforts to avoid being boring. They kept their tweets honest, conversational, and as the campaign’s community manager Kevin DeStefan puts it (though he hates this phrase), “real.”

Obviously, many people find it #soirritating that their iPods, computers and other expensive electronics are broken, but the team continues to focus on unique requests they can start conversations about.

One woman, for instance, tweeted that her husband never put his hearing aids in.

“We can’t send him hearing aides, we can’t really make him wear hearing aids,” explains DeStefan. “So, we sent her a megaphone.”

This was something they could start a conversation about (i.e. “It’s like caps lock for real life”). The woman posted a Twitpic of herself speaking to her husband using the megaphone.

“It was great for us, we got that engagement, and people actually followed us. So, other people were interested in what [was] going on,” DeStefan says.

Dolling Out Creativity, Not Cash



The team has given out a good share of expensive prizes: iPads, game tickets, and even a MacBook Pro. But they’ve found that it’s really the thought that counts.

“A lot of times we didn’t even have to give out prizes to solve irritations,” DeStefan says. “We had one computer programmer, she tweeted us saying that it was so irritating that she was having to program for old browsers. And obviously we really couldn’t do much about that irritation, so we sent her a video of a dancing panda, and that made her day.”

Taking Twitter Seriously


The Zone

Copywriter Katie Facada and Account Executive Kevin DeStefan relieved irritation on a full-time basis from “The Zone” at Edelman Digital

During the campaign, Facada and DeStefan spent all day monitoring irritation on Twitter in a special room that they began to refer to as “the Zone.” This was no half-effort.

“One of the top things is really resource commitment, and really understanding that in order to have the frequency and the level of engagement required to talk with people in a meaningful way, it takes time,” explains Andrew Foote, senior vice president of Edelman Digital. “This isn’t something that you would typically add to the bottom of a program, you know—hey, put a few hours toward Twitter, send out tweets.”

In order for the campaign to be effective, it was also important to be able to interact in real time without waiting for client approval. Had the team, let’s say, had a weekly meeting with the client to approve that week’s tweets, the campaign would have lacked its conversational tone and much of its ability to engage.

Series Supported by Oneupweb



The Behind the Social Media Campaign Series is supported by Oneupweb. The agency has been a leader in the digital marketing space for nearly 15 years, creating and executing integrated online marketing plans that blend search, social and design to deliver maximum impact and ROI to their mid-and enterprise-level clients. An award-winning agency, Oneupweb is committed to helping brands grow. Visit OneUpWeb.com to learn more.



January 11, 2011

Top 9 Job Sites to Bookmark for Your Career

Most of the people we find today are not quite satisfied with what their jobs- it may either be about the pay package that they get or even the job satisfaction that they expect, which eludes them. Almost 85% of the employed people, in a survey, were found to come in this category. Add these to the unemployed lot and you get a whole horde of people that are seeking opportunities to showcase their talents the right way. Well, that is quite a competition isn’t it?

However, as the saying goes- “Where there’s a will, there’s a way”, if you have the will to try and make every opportunity that comes your way, it is quite easy to land up in your dream job! There are many ways to track all the job opportunities in your particular field of interest- one of them being the many job search engines.

Read on ahead to get an idea of the top nine job sites that could help you get just the right job, and now, these come with some special features and functionalities that are sure to help you bag all the right opportunities.

1. TweetMyJobs

TweetMyJobs is one such free job search engine. Affiliated with National Career Development Association and Professional Association of Resume Writers & Career Coaches, it gives you access to all those job channels that offer the jobs fitting your profile, once you sign up. You are able to receive job information through e-mail, twitter or RSS.

Moreover, the site also offers valuable services like resume writing, interview coaching and many more- that too, at quite affordable prices!


2. Link Up

Link Up is another job search engine that helps you find all the right job openings. And what is more, it helps you find jobs near or around the area you live. Just putting in an area code and the type of job you want, you get the right job and that too in comfortable surroundings! It also offers services like job alerts on your e-mail, and helps to save your searches as well as bookmarking jobs so that you know when the employer closes them.


3. Indeed

Indeed goes a step further than the above search engines and provides information such as basic salary, industry employment trends and job postings per capita. Well, its not surprising then, that it has been recognized by magazines like Time, PC and PC World for its abilities, now, is it?


4. Simply Hired

Along with a lot of useful features, Simply Hired allows you to search by categories like title, company, location to name a few. This makes you just narrow down the list of companies you want to apply for and gives you a better view of just what to expect from the job that you’ve applied to!


5. Career Builder

CareerBuilder not only allows employees to search for job openings but also allows the potential employers to search for the right employees! You are also given an opportunity to make such a resume that will end up high in all the resume searches done by such employers- that too at a nominal fee!



6. Monster

Monster, apart from being a fantastic search engine, has a strong presence in many social networks, targeting many Twitter, Facebook and other such accounts. It also helps you post your resume online, so that it is easier for you to get picked up for potential job interviews!


7. SmartBrief

SmartBrief is an organization that specializes in industry and function-focused electronic newsletters and also is known to offer the opportunity to post jobs

As well as look for jobs.




8. LinkedIn

This is a search engine that not only allows job seekers to look for jobs, but also the employers to look for a perfect employee, as far as the job profile goes. Along with offering specialized resume tools and job seeker packages, there are some very interesting and helpful functions, which can certainly increase your value as a potential employee in the market!


9. Mashable Jobs

Mashable has a job board that provides listings for the latest social media and web job opportunities. Easy to search, it not only provides full-time positions but also contract, temporary and internship opportunities. You can subscribe to job listings through e-mail as well as RSS.


So, although finding a job seems to be tedious process, it can be made a lot easier, if the right resources are utilized. So, go on and bag that dream job!